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We sat down with Alexander Howarth to shine a light on his Career Mobility journey at Multiverse. Alex joined us 2 and a half years ago as a Data Coach and transitioned into an Operations Executive role 6 months ago.
Tell us about your recent career change at Multiverse.
I joined Multiverse in May 2022 as a Coach in what was then the Data Literacy Programme (DLP). During our first DLP cohort, this programme went from strength to strength, developing into the Data and Insights for Business Decisions (DIBD) programme we know today!
I was invited to apply for an Operations Executive role pilot because of some analysis work I’d done alongside my coaching role. It was a brilliant opportunity to get stuck in with the first iterations of projects to support coaches with our new approach to organising and maintaining high-quality service during our programmes, which are now rolling out across the business.
How are you enjoying your new team and remit?
I've been in the role for six months and I'm loving it! It's great to be able to have an impact on the success of thousands of apprentices, rather than one cohort. I've also gone from quite a structured role as a coach, with defined apprentice touch points, to a role where no two days or weeks are the same. I've found this really refreshing and energising, working with so many more great colleagues across the organisation.
Any career change comes with its challenges, what did you have to overcome and how did you approach this?
One of the best things about working at Multiverse is the wealth of experience you're surrounded by all the time, and how willing people are to share it with you. I have had to adapt to thinking on a larger scale - instead of imagining solutions to problems my cohort of apprentices were facing, which I would devise and implement entirely on my own, I now work on fixing problems for thousands of apprentices.
I have to think through how effectively solutions can be adopted by coaches with competing demands on their time and attention. I've borrowed an old Nike slogan - 'Just do it!' - and lean heavily on colleagues who have expertise and skills that I'm still developing.
Volunteer for things! I only got the Operations Exec Pilot opportunity because I asked my Delivery Lead if there was anything else I could be doing to develop, so make sure you put yourself out there and say yes!
Alex’s journey from Data Coach to Operations Executive showcases our Career Mobility approach at Multiverse and highlights the importance of keeping an open mind and jumping at opportunities when wanting to make a career change. Want to join a company where career mobility is a priority? We’re hiring(opens new window).
