In partnership with Multiverse, the training is a key element of the council’s new plans to use data to improve quality of life for residents
Hillingdon Council is launching a new Digital Excellence Academy for 75 staff members, as part of a specialist upskilling drive. The project will help the council execute a new digital strategy to better integrate services and improve quality of life for the community.
By building its digital capabilities, the council is looking to empower colleagues to improve their efficiency with digital and data while utilising these new skills to inform better decisions for residents and enable financial sustainability.
Training is being delivered by Multiverse, a tech company that identifies, closes and prevents skills gaps, through personalised, on-the-job learning. Multiverse has trained more than 16,000 apprentices in AI, data and digital skills since 2016.
Hillingdon Council’s new Digital Excellence Academy will see 75 employees enrol onto programmes such as ‘Data & Insights for Business Decisions’, a Level 3 apprenticeship which covers core technical skills including cleaning, formatting and preparing data. ‘Transformative Leadership’, a Level 5 course, is designed to help employees build strong leadership foundations, manage high-performing teams and drive continuous improvement.
Multiverse’s Skills Intelligence Report found that more than a quarter of local government and council employees’ time spent on data-related tasks could be more efficient if skills were enhanced. Hillingdon Council is ensuring it is ahead of the sector status quo by making significant steps to enhance the digital skills of employees.
Matthew Wallbridge, Chief Operating Officer of Hillingdon Council said:“Our Digital Strategy sets out our vision to embrace technology to be more efficient and make it easier for residents to use council services, including supporting those who are unable to use technology. Upskilling our teams in digital and data is a clear demonstration of our commitment to this, and in driving positive outcomes for our community.”
Multiverse combines work and learning to unlock economic opportunity for everyone. It works with more than 1,500 organisations to close critical skill gaps in the workforce in AI, data and tech, through a new kind of apprenticeship.
Gary Eimerman, Chief Learning Officer at Multiverse, said: “We’re confident that Hillingdon Council’s Excellence Academywill both improve its services and create a culture of continuous learning, driving innovation within the organisation. Staff will be better equipped to understand and use data, leading to more effective and efficient service delivery.”
