The future of data and AI skills in local government
- Understand the unique digital transformation challenges in local government
- Explore productivity and data skills insights from 2,000 council employees
- Plot the key areas to develop data and AI capabilities in your council workforce
Local government faces a growing digital transformation challenge.
Data and AI can transform the resident experience.
By boosting operational efficiency, speed, and quality of service delivery.
But councils are doing more with less.
Budget constraints and a sector-wide digital skills gap are preventing progress.
Upskilling can help councils navigate the AI era.
Building workforce skills improves staff data practices and increases transformation success.
Featured insights
67%
of local government and council employees have basic or no Excel skills
19 days
Productive time lost by council employees each year to data skills gaps
81%
of local government and council employees want to improve their data skills
About the Digital Transformation in Local Government Report
Local councils face a dual pressure. The need to provide digital services to residents, while also handling the biggest budget squeeze in recent history.
As a result, digital transformation has fallen down the priority list – and many councils are struggling to realise their own strategic goals.
There is a solution. Data and AI upskilling can help local authorities improve productivity, efficiency, and cut costs.
We explore how in our new report, featuring skills insights from over 2,000 local government and council workers.