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Learn how one of the world’s leading business schools chose to partner with Multiverse to upskill their employees and unlock their full data potential.

Enhancing data capabilities through upskilling at London Business School

Industry

Company size

London Business School's vision is to have a profound impact on the way the world does business and the way business impacts the world. It's consistently ranked among the best business schools globally and is widely acknowledged as a centre for outstanding research. 

The School equips its diverse student body with the tools needed to tackle today’s business challenges and connects them with many of the world’s leading thinkers.

London Business School launched the Multiverse upskilling program to grow their data-driven culture.

Chief Information and Digital Officer

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Employees are honing their data skills in order to increase their confidence in using and sharing data, alongside driving productivity gains.

There are now 26 employees on Multiverse data upskilling programs across the entire organization, including Technology, Finance and Digital Learning.

Associate Director, Talent Management

Learners are reaping the benefits from the data upskilling programme in their day-to-day roles, with a 14% improvement to average productivity since program launch.

Learners are more confident to use their skills and share their learning. 36% report a growth in confidence when using their new skills in their roles.

Chief People Officer

of learners report a growth in confidence from new skills

Learn how we teamed up with Just Eat to empower their employees to become data experts.

Accelerating careers through data upskilling at Just Eat

Region

In tech, there’s huge demand for data experts as businesses strive to maximize their data capabilities. Businesses are increasingly exploring new and innovative ways to build and retain data expertise, by bringing in new talent and upskilling existing employees.

Just Eat, a leader in online food delivery marketplaces, partnered with Multiverse to tackle the challenges facing the industry and achieve their strategic goals.

Welcoming more people into digital roles 

Just Eat launched a focused data upskilling program, in partnership with Multiverse, to enable their employees to become data experts.

Learners are trained to use key data tools including PowerBI, SQL and Python.

Over 120 Just Eat employees have enrolled on the Multiverse data upskilling program, across a wide range of different business units including Tech, Customer Operations, Sales and HR.

Head of Delivery Operations

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Learners are fully realising the benefits of upskilling, with 86% using their new data skills on a daily basis.

Delivery Performance Associate and Data Apprentice

Just Eat employees are using their skills to generate impact. In one example, an learner used SQL to automate an audit process - reducing a 2-day long process to just 3 hours.

Through the support of their Multiverse coaches, an incredible 80% of learners have achieved a distinction result.

of learners using their new data skills on a daily basis

of learners have achieved a distinction result

Learn how Multiverse's software engineering program supported Box's talent plans.

Driving a strategic workforce plan for the future at Box

Box is the leading Content Cloud provider, offering a single platform that empowers organizations to manage the entire content lifecycle, work securely from anywhere, and integrate across best-of-breed apps.

Talent attraction and retention became an increasingly important focus area, as Box looked to grow their talent internally. To build a strong early talent pipeline, Box turned to Multiverse.

Multiverse's software engineering program supported Box's hiring plans by offering a unique way to attract young people with a demonstrated interest in 

boot camp, where they practiced critical project management skills, master tech skills, and receive coaching in JavaScript, SQL, and HTML.

Through the Multiverse program, Box apprentices are driving valuable impact to their engineering department and leveraging their communities at Box and Multiverse.

Box has seen an increase in productivity gains due to new skills gained and applied by apprentices. 

In one case, a Box apprentice was able to temporarily take on manager level responsibilities which allowed their manager to redistribute 40 hours of their time to focus on larger strategic Box initiatives.

Box is providing apprentices with key skills and development opportunities to support long-term growth and success, with 100% of apprentices on program feeling supported.

Software Engineering Apprentice at Box

Learn how CBRE is developing workforce data skills, in partnership with Multiverse.

Developing data skills and increasing efficiency at CBRE

CBRE is a global leader in commercial real estate and investment management. With services, insights and data that span every dimension of the industry, they create solutions for clients of every size, in every sector and across every geography.

Data and Digital Transformation Manager at CBRE

By honing in on key data tools, including PowerBI, SQL and Python, CBRE employees gained new and impactful skills to leverage data and increase efficiency.

Learners represent all levels of seniority, from Analyst to Director - and work across a variety of business functions including A&T, Residential, Business Services and Environmental Consultation.

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Time and money saved through increased efficiency

In one example, a learner automated a risk assessment process which will save over 80 days of work at a Senior and Director level.

Another learner was able to automate reports using their new skills - resulting in 8.5 days of work saved for one report, equating to an annual saving of £15,000.

Improved employee and client satisfaction

84% of learners agree that they have increased their ability to add value to clients, and 100% say they feel confident using their new data skills.

UK Head of Data & Digital Business Transformation at CBRE

have increased ability to add value to clients

Learn why financial services company Hargreaves Lansdown decided to invest in developing talent needed for the future of the organization.

Nurturing future leaders at Hargreaves Lansdown

Leading investment management firm Hargreaves Lansdown is entrusted with assets of over $150 billion, by more than 1.7 million clients. The FTSE 100 company employs over 2,000 individuals and is continuously focused on improving the experience for clients and team members.

With the size of the talent pool shrinking and the demand for digital skills rising, leadership at Hargreaves Lansdown decided to invest in developing talent needed for the future of the organization.

The solution: Build relevant, in-demand skills

With a clear vision and commitment to learning, Hargreaves Lansdown introduced Multiverses Software Engineering, Digital Business Accelerator, and Business Transformation Fellowship programs.

Head of Capability and Engagement at Hargreaves Lansdown

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Learners enrolled in Multiverse programs represent a variety of experience levels and backgrounds across multiple departments, including Operations Support, Payments, and Product Development.

Each program focuses on different skill sets, ranging from change management and advancing digital initiatives, to full-stack engineering to improve customer experience platforms.

Learner at Hargreaves Lansdown

The result: Application of core skills across the business

The Multiverse programs have already yielded major results for Hargreaves Lansdown, creating a stronger culture of learning and development, and demonstrating the impact of applied learning.

Apprentice

Apprentices at Hargreaves Lansdown are supported by the daily application of newly acquired skills, in addition to personalised support from expert coaches, peer networking events and more.

All enrolled learners say they feel supported in their apprenticeship, and that Hargreaves Lansdown is an inclusive place to work. 100% of apprentices also say they receive support from their line manager in their day-to-day role.

Learn how a unique upskilling collaboration between health and care partners are helping employees interpret data and action insights.

Powering collaborative digital and data transformation across Leeds health and social care

Across the Leeds health and social care system, data skills are considered a vital tool for joining up decision-making and improving patient care.

In partnership with Multiverse, Leeds Health and Care Academy (LHCA) led a unique collaboration between health and care partners — including Inspire North, Leeds County Council, Leeds Community Healthcare NHS Trust, Leeds Student Medical Practice and many more — to improve data skills within the sector.

LHCA provides a collaborative approach to transformative shared learning across all health and social care organizations in Leeds. In addition to building bespoke development programs, LHCA works to embed organizational change by advancing digital, data, and technology capabilities across the workforce.

CEO at Multiverse

In partnership with Multiverse, apprentices on the 

 programme are equipped with the skills to interpret data and action insights, to drive value within their organization.

Director of the Leeds Health and Care Academy

Apprentices have gained confidence and speed when approaching data tasks, with an average 17.5% increase in efficiency when handling data.

Commissioning Manager, Leeds City Council

Enabling data-driven and joined up decision making

In one example during the COVID-19 pandemic, a Data Analyst used their new skills to link datasets and build an interactive, shareable map showing vaccine uptake across Leeds. 

This enabled colleagues across the city to identify areas of low vaccine uptake and prioritise outreach.

After being brought together through the data upskilling program, employees across Leeds have built strong working and personal relationships.

Through in person events, learners were given the opportunity to connect with senior leadership, alongside community events as a part of the Multiverse offering connecting them with the wider learner ecosystem.

The benefits were clear — 100% of learners said they felt a sense of belonging and support from the Multiverse community.

Data Manager for Children's Diabetes, Leeds Teaching Hospitals Trust

increase in efficiency when handling data

Learn why Keele University partnered with Multiverse as part of a drive to increase efficiency and performance.

Keele University launches new AI and data programmes

Keele University has partnered with tech company Multiverse as part of a drive to increase efficiency and performance in a push for industry-leading professional services.

The partnership will deliver AI and data programs for over 50 professional services staff, as part of a drive from the University to bolster areas including student recruitment and student experience while developing a team of AI and data literate colleagues through at-work upskilling.

Enrolled employees have been assessed on their suitability for five of Multiverse’s programs, with an assessment carried out for each person based on existing skill level, seniority and role within the university.

Programs include the 13-month ‘AI for Business Value’ level 4 apprenticeship, which will help learners to identify business value gains that can be achieved through using AI and how to execute AI projects responsibly.

The Data Fellowship (standard or advanced) will upskill employees in data analysis and data science, while the Business Transformation Fellowship will help Keele University to deliver strategic initiatives with an agile mindset and drive change in an evolving digital workplace.

In addition to establishing a culture of AI and data literacy across the university, Keele hopes support its future strategy through the automation of manual processes and the use of newfound skills to identify cost-and-time-saving opportunities.

Director of Transformation for Professional Services at Keele University

, the education sector is most impacted by a lack of data skills, with 38% of employees’ time working with data spent unproductively, compared to the average of 30% across 18 other sectors.

Chief Learning Officer at Multiverse

Keele University launches new AI and data programs for over 50 staff

Learn how The Crown Estate launched a new digital training program to upskill employees in Artificial Intelligence (AI).

The Crown Estate launches AI employee training program in digital drive

The Crown Estate has launched a new digital training program to upskill employees across the organization in AI in a drive to boost its digital capabilities.

The AI for Business Value program apprenticeship aims to equip team members from business functions across the organization with advanced, industry-relevant AI and machine learning capabilities. 

Delivered by Multiverse over a 13-month period, the AI for Business Value program trains apprentices to identify business value gains that can be achieved through using AI and executing ethical AI projects.

Head of Digital Emerging Technology & Innovation at The Crown Estate

The training is part of The Crown Estate’s ambition to better utilise AI to drive value for the nation. A significant national landowner, The Crown Estate delivers financial value to the Treasury and creates wider environmental, social and economic value for England, Wales and Northern Ireland through its diverse £16bn portfolio that includes urban centres and development opportunities; one of the largest rural holdings in the country; and Windsor Great Park. It also manages the seabed and much of the coastline around the same parts of the UK, playing a major role in the country’s world leading offshore wind sector.

Participants on the AI for Business Value program will be embedded across the organization, delivering AI innovation and utilising real-time data in areas ranging from administration and property management through to urban design and marine planning.

The program will enable teams to identify new opportunities to improve operational and design efficiencies, reduce emissions and carry out optimum planning, among other strategic outcomes, supporting The Crown Estate’s objectives on net-zero, economic growth and productivity and stewarding the UK’s natural environment and biodiversity.

With businesses predicting that almost half (44%) of workers’ core skills will be disrupted by 2027, with AI widely reported to be a key disrupter, the training will also enhance the careers of apprentices who are enrolled, empowering them with the most in-demand skills in the economy today, and allowing them to act as champions for AI within the organization.

According to the World Economic Forum’s latest Future of Jobs report, almost two-thirds of companies globally predict AI will grow in importance, with AI and big data the number one priority for company training strategies with more than 50,000 employees. 

It’s becoming ever more critical for employers to heed the advent of AI, both to harness the numerous benefits it can yield for their business and to prepare their people for the future of work.

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Our resources

Research, guides and reports

Blog

Events and webinars

Case studies

About us

Our mission

Diversity, Equity and Inclusion

Careers

News & Blog

Learning Science Research Hub

Case studies

Enhancing data capabilities through upskilling at London Business School

Accelerating careers through data upskilling at Just Eat

Driving a strategic workforce plan for the future at Box

Developing data skills and increasing efficiency at CBRE

Nurturing future leaders at Hargreaves Lansdown

Powering collaborative digital and data transformation across Leeds health and social care

Keele University launches new AI and data programs for over 50 staff

The Crown Estate launches AI employee training program in digital drive

Research, guides and reports

Blog

Events and webinars

Case studies

Our mission

Diversity, Equity and Inclusion

Careers

News & Blog

Learning Science Research Hub

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Enhancing data capabilities through upskilling at London Business School

Accelerating careers through data upskilling at Just Eat

Driving a strategic workforce plan for the future at Box

Developing data skills and increasing efficiency at CBRE

Nurturing future leaders at Hargreaves Lansdown

Powering collaborative digital and data transformation across Leeds health and social care

Keele University launches new AI and data programs for over 50 staff

The Crown Estate launches AI employee training program in digital drive

Case studies